Jack, Where Are You?

Long seen as an outdated institution mainly known for posting letters, Ghana Post was losing ground to private couriers seen as more modern — even as the Government of Ghana mandated it to lead something far bigger: the country’s first National Digital Property Addressing System, replacing a system where directions relied on landmarks that could simply disappear.

The insight was almost embarrassingly simple once someone said it out loud: Ghanaians already knew exactly what this problem felt like, because it was a version of a childhood game — Jack, Where Are You? The film dramatizes the everyday version: a delivery relying on “the house near the blue kiosk,” rendered useless the moment someone moves the kiosk. No lecture about infrastructure, no app walkthrough — just the specific, familiar chaos of trying to find someone whose address was never really an address at all.

My Role
Credits

Launched alongside the app itself in October 2017, the campaign ran as a full 360 rollout — TV, radio, billboards, and a coordinated push with the country’s most popular morning shows — built to surface the problem first and the solution second, rather than opening with a pitch nobody had asked for.

“Jack, Where Are You?” won Gold at the 2018 Pitcher Awards, part of a night that also brought home the Grand Prix for Integrated Campaigns and Agency of the Year. More than that: GhanaPostGPS went on to become genuine national infrastructure — now a mandatory requirement for Ghana’s National ID card, and as recently as late 2025, the foundation for Mijo, a new government-backed delivery and ride-hailing platform built directly on top of the addressing system this campaign introduced.